keys-1246175All tenants will be provided with keys to a property when a tenancy commences.

Once you have keys to your new home please keep them safe.  However if your house keys are lost or stolen, please report this to Mangrove Housing immediately so we can arrange to get new keys cut.  The cost of each new key is $6.50 and this cost is charged to the tenant.

Tenants may not install additional locks (or security devices such as chains) without the permission of their Client Housing Worker.

If a lock needs to be changed, this must be done professionally by a qualified locksmith and depending on circumstances the cost may be the responsibility of the tenant.  If this is required, tenants can discuss this with their Client Housing Worker.  If a tenant changes locks in an after-hours emergency, Mangrove Housing must be provided with keys on the next business day.