National Rental Affordability Scheme (NRAS)
Once you have chosen a property you would like to apply for:
- Please complete and submit a Mangrove NRAS Tenancy Application
- It is important that you provide all information requested on the application form to be considered for a property.
- A Mangrove Housing staff member will contact you to discuss your application if needed.
Once your application has been processed, there are three options:
- If a suitable property is available, your application will be presented for consideration to the property owner.
- If there are no suitable properties available, your application will be held for three (3) months. If you see another property that we manage during this time you are able to contact us to use your application for that property. After 3 months you will be required to submit another application.
- If we receive your application but not all the required paperwork we will attempt to contact you to complete your application. If we have not received the required documentation after 7 days your application is shredded.
Please be advised that Mangrove Housing does not hold open homes to view NRAS Properties. This is to save disappointment, as not all interested applicants will be eligible for the property.
If you would like to apply for an available property, you will find photos and a description on our website. Each household member over 18 needs to complete an application form, provide 100 points of identification and provide proof of income. From here our NRAS team will process applications as quickly as possible, complete financial checks and also obtain rental references. Applications are then submitted to the owner of each individual property. From here we await correspondence from an owner.
Please note that drive-bys of a property are allowed however applicants are not permitted to enter a property.
NRAS Frequently Asked Questions
Q: I’m currently living with family OR I have never lived outside of home. What do I need to provide?
A: You need to submit a private rental reference from the family you are living with. This needs to be written by the person you rent from (even if this is your parents) and it needs to state: Your name, the address of the property, how long you have resided at the property, how you have maintained the property and how much rent you pay (or any alternate arrangements such as board). This can be emailed to us or attached to your application. Your family member’s contact details need to be included to confirm the rental reference.
Q: I am self-employed and cannot provide payslips or an income statement
A: You will be required to submit your BAS Statement and Annual Tax Return as proof of your income.
Q: I don’t have enough ID, what should I do now?
A: Provide as much ID as possible. Please remember that a passport, birth certificate and drivers’ licence are each worth 40 points. If you have more than one of these that is already 80 points. If you still do not have enough ID please contact a Mangrove Housing staff member who will discuss options with you.
Q: I have only started work within the past month, what do I need to provide?
A: You will need to prove any payslips that you have received from your employer as well as a Centrelink Income Statement (if applicable) for the past month.
Q: I don’t have an NRAS number can I still apply for the property?
A: No. You are required to have a valid NRAS number prior to applying for any NRAS property.
Q: When will I find out whether I am the successful applicant for the property?
A: NRAS applications are bulk processed and then submitted to the property owner, so we are therefore unable to give a definitive timeframe as to when you will be contacted. Usually owners will respond as quickly as possible. As a general timeframe we get in contact with applicants close to the available date of the property.
Q: Can I view the property? When is your open home?
A: We do not hold open homes. Interested applicants are required to apply for the property firstly and then if you are conditionally approved by the property owner, a viewing is arranged at that time.
Q: How do I find a property to suit my needs?
A: NRAS properties can be viewed by clicking the link on the NRAS page of Mangrove Housings website.
Q: Can I choose where I want to live?
A: Yes, you can. Although Mangrove Housing may not have a property in the area of your choice at the time of your enquiry, we may have properties becoming available in the future.
Q: What if Mangrove Housing doesn’t have an NRAS property in my area of choice?
A: A list of approved tenancy managers for properties under the NRAS Scheme can be found at NRAS Tenancy Providers